Do Not Recommend - Avis employé Human Resources Riviera Dining Group

2,0
1 août 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You will meet talented individuals here. The outward design and branding quality is top notch.

Inconvénients

While RDG venues market a luxury guest experience, the employee experience doesn’t align with that vision. RDG is famous for abnormally high turnover across the board, so much that employees refer to it as “Revolving-Door Group” and all leaders could do is continue to wonder why people leave while perpetuating a toxic culture of blame, inequity, and favoritism. As a HR professional, you are battling the embarrassing, toxic reputation of the company while scrambling to sell a narrative that no longer holds. - The majority of staff get written up in their first week(s) to create a barrier to upward mobility and justify quick firing. - Explain why not a single person of color has been promoted to a venue leadership role such as General Manager or Exec Chef despite a plethora of viable internal candidates. - Employees walk on eggshells terrified of trusting each other. - Autonomy or new ideas are labeled “combative” and punished. - Archaic micromanagement style where employees are told in team meetings that they’re expected to work on their PTO, their day off and be attentive to work calls and emails 24/7 or risk losing their job. - 6 month+ black out period is imposed on the HR team where you cannot request or use your company paid vacation days for over half the year.

avatar
Réponse de Riviera Dining Group
3w
Thank you for your feedback. We respectfully but firmly disagree with several of the characterizations made here, and we feel it's important to offer clarity for anyone reading this. RDG is an organization that takes documentation and performance management seriously — and responsibly. No team member is written up unless there is a clear, documented, and justified reason rooted in our policies, whether that involves attendance, performance, or conduct. To suggest otherwise is simply not accurate. Regarding diversity and promotion — RDG is genuinely proud of the diverse talent within our organization and we promote entirely based on merit, demonstrated performance, and readiness for the next level. Career growth is available to every team member, and we are committed to continuing to develop pathways for advancement across all backgrounds. On the topic of turnover — the hospitality industry in Miami operates in one of the most competitive labor markets in the country, with industry-wide turnover rates approaching 80%. This is not unique to RDG. What is unique to RDG is our continued investment in our people, our culture, and our growth — reflected in our Great Place to Work recognition two years in a row. We also want to be clear: no employee at RDG — including our executives — is expected to work around the clock without regard for their wellbeing. We do operate in a fast-paced, high-demand environment, and roles that carry greater responsibility naturally require greater attentiveness. That is the nature of leadership in hospitality. We hear the feedback on open dialogue and want to be unequivocal — our doors are open. We actively welcome candid conversation and encourage anyone with concerns to reach out directly to our HR and People leadership team. We encourage you to contact us directly so that we can clarify your concerns. We wish you well in your next chapter.

Découvrez plus d’avis sur Riviera Dining Group

5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

As a Food Runner, I enjoy working in a fast-paced environment that keeps me active and helps me improve my multitasking skills. I appreciate the teamwork involved, as I work closely with servers, kitchen staff, and managers to ensure excellent service. The position also allows me to interact with guests and contribute to a positive dining experience. Additionally, I have gained valuable knowledge about food, menu items, and restaurant operations. Finally, this role has helped me develop important skills such as communication, time management, organization, and problem-solving, which support my professional growth.

Inconvénients

One challenge of working as a Food Runner is the physically demanding nature of the job, which requires being on my feet for long periods and carrying heavy trays throughout the shift. Another challenge is the fast-paced environment during busy hours, which can be stressful and requires strong multitasking and time-management skills to ensure guests receive their food promptly.

5,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Beautiful work environment, great team, and a good place to develop guest service and hospitality skills. Dynamic atmosphere with a strong focus on guest experience.

Inconvénients

Fast-paced environment during busy services, especially at peak hours, but it helps build strong organization and multitasking skills.

Voir les avis par: Utile|Évaluation|Date|Tout