Decent pay. Very chaotic. - Avis employé Senior Customer Service Guide Rivian

3,0
22 avr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is decent for the job. The team supervisors are very flexible and easy going. Hybrid WFH and in office is nice.

Inconvénients

Performance isn’t measured in any meaningful way yet so underperformers are able to scrape by. Management has attempted to change this but has had no traction. The tools suck and are broken including the one that assigns work (customers) resulting in very uneven workloads between team members.

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5,0
6 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Extremely collaborative work environment Great people

Inconvénients

Benefits are becoming less fruitful ie. RSUs and health insurance rates Always so busy

4,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Coworkers were fantastic - WLB was great

Inconvénients

- Leadership has no vision, too many middle managers

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