Terrible place with terrible morals and terrible management - Avis employé Customer Account Advisor Rent-A-Center

1,0
18 avr. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There really isn't any. I worked 8AM-8PM, 5 days a week, and brought home $400 a week.

Inconvénients

Too many, but for starters, extreme workloads, lack of managerial direction, forced to sell merchandise that previously had bed bugs or cockroaches and hasn't been cleared by a professional, terrible benefits, 80 hours of vacation that will always be denied, managers who constantly yell at employees, reselling merchandise that is unfit for usage, scamming customers out of repairs by lying about service contracts, and the biggest of all, I was yelled at by my supervisor for being honest with a customer during a delivery that I found evidence of bed bugs on a bedroom set I was delivering.

avatar
Réponse de Rent-A-Center
4y
I am sorry to hear about your negative experience. We take it seriously. If you would like to get in contact with someone, please contact the solution center at 1-800-422-8186. They can better understand your review and experience. Thank you!

Découvrez plus d’avis sur Rent-A-Center

5,0
29 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good benefits and you can grow with in the company.

Inconvénients

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Inconvénients

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

Voir les avis par: Utile|Évaluation|Date|Tout