Avantages
Stable, established company that is still fresh and innovative. The processes we follow encourage feedback and integrity. The great work ethic of our employees are demonstrated every day and is consistent across our many claims offices. We are kept abreast of our goals and challenges as well as activity within the organization. It is great to hear from customers who are impressed and satisfied with Progressive.
Inconvénients
Competition from other carriers, especially in advertising, makes our growth a little more difficult. There are also negative feelings about the insurance industry as a whole from customers. Since the hurricanes and other disasters that have affect the nation, insurance companies have gotten a bad rap, some deservedly so.