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      OpenTable

      Fait partie de Booking Holdings

      Employeur impliqué

      Avis sur OpenTable

      Sinking ship - Avis employé Customer Support OpenTable

      2,0
      11 sept. 2023
      Customer support
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      OpenTable was an amazing company in the beginning. The culture is amazing and my coworkers were great. The pay was decent. Remote work is a plus.

      Inconvénients

      More and more was piled on our plates. Products rolling out without being complete, leaving support to deal with the angry customers. The whole company got to leave early on Fridays in the summer, except support. There were often "company weeks off" which included everyone - but support. Support was always an afterthought. Lay offs came unexpectedly after being told for months that it wouldn't be happening. Over 65 people were laid off, with their positions being outsourced to Mexico.

      Découvrez plus d’avis sur OpenTable

      5,0
      2 mars 2026
      Product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great place to work - really good work life balance and culture.

      Inconvénients

      Not much to say, everything is good

      1,0
      5 juin 2026
      Marketing
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      * It's a great brand * Great partners * Decent product with strong distribution

      Inconvénients

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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      Recherches associées: Offres d’emploi chez OpenTable | Salaires chez OpenTable | Avantages sociaux chez OpenTable | Entretiens chez OpenTable
      Avis sur OpenTableAvis pour Customer Support chez OpenTableAvis sur OpenTable