Avantages
Invoca gives opportunities to those who seek them. If you want to grow technically, there are customers and projects for you to work on. If you want to grow professionally, there are development courses and strategic objectives (V2MOM methodology) for you to tap into. The more you know where you want to focus, the more Invoca will get you there. The people who make up Invoca, including employees and customers, are impressive. Our customers are visionary heads of marketing, organized account managers and highly intelligent marketing analysts, and it's fun to see them growing their business by using Invoca. Customers are doing big things to tie their digital marketing efforts to the revenue/sales taking place on the phone, and the stories of how they're doing it seem endless. From the diverse people to the dynamic work they're doing, the employees make Invoca a great place to work. I spend the majority of my time with Invocans even outside of work, and have never before had a job where I liked my co-workers this much. If you like creative thinking and problem solving, you'd love the work we do.
Inconvénients
The product is fairly customized for each user and customer so each installation requires proper care and feeding. Call centers, phone calls and digital marketing don't always see eye-to-eye so it takes customers a while to figure out their business goals around buying the software. It's a difficult product to learn and requires constant training and education. Working here is not for the light hearted. If you need to know exactly what your job is, there's probably a better fit out there. If you need a job you finish between the hours of 8-5, this isn't the right gig. If you need structure and management layers to understand where you fit in to the organization, you won't like Invoca.