Turn Over, Turn Over, Turn Over - 30% in 2019 - Avis employé Employé (anonyme) Insource Services
1,0
21 août 2019
Employé (anonyme)
Employé (actuel), plus d'un an
Recommande
Approbation du PDG
Perspective commerciale
Avantages
For some, more flexibility in day to day schedule
Inconvénients
Poor leadership, low pay, poor benefits, lack of training and development, overworked/underpaid - toxic culture trickling down from the leadership team - lack of appreciation, honesty and sincerity from leadership.
Réponse de Insource Services
6y
We are truly sorry to hear that you feel unappreciated and are having a negative experience at Insource. Your viewpoint is not what we hoped, or honestly thought, was a sentiment that existed at Insource. As we grow, we want to maintain what brought us here and every single employee matters to us. All of our managers subscribe to an open door policy and we strongly urge you to talk to us directly - we can help and we promise to listen and do everything we can to address your concerns. Your feedback is important and we take it to heart. In our 26 years of operation we have experienced rapid growth and success (currently pacing at 15% per year). As you know, we changed our structure in January and now operate in smaller teams with team managers focused on staff support and quality assurance, a change not without growing pains. We have increased engagement at our team and staff meetings, and will continue investing in staff training and development. Your feedback reminds us that we need to do even more and that is a priority for us. We are always striving to do better because we care about our staff and clients deeply and are committed to staying true to our values. We are a growing company doing our best to structure ourselves in the midst of rapid change. Thank you for sharing your experience. We appreciate you taking the time to give feedback and hope you will come and talk with us.
Love Insource Services, amazing benefits and people.
Inconvénients
Long hours, sometimes unexpectedly but that's IT.
Réponse de Insource Services
1y
Thank you for your kind words and for being part of what makes Insource Services special. We're thrilled to hear you’re enjoying the people and benefits. We recognize that some teams, like IT, may face unexpected demands at times, and we’re continually working to improve balance and support across the board. Your feedback helps us grow—thank you again!
1,0
25 févr. 2026
Employé (anonyme)
Employé (ancien)
Recommande
Approbation du PDG
Perspective commerciale
Avantages
- fast environment.
- flexible scheduling
Inconvénients
- poor structure of teams
- constant communication issues due to communication happening on too many platforms
- absolutely no uniformity in systems. If you work with 4 or 5 managers expect to have to do your job 4 or 5 different ways.
- proactive action taken is punished
- constantly trying to shift admin time onto clients. For example, have been told by several in leadership to bounce time I spent organizing my emails around to different clients.
- always an overwhelming amount of work and expectations to jump in where needed regardless of what you are doing
- management care about their own time more than yours. Does not matter what you have scheduled or what you need done, it’s always put manager asks first, almost always with incredibly little heads up.
- I could go on
1
Réponse de Insource Services
3w
Thank you for taking the time to share this feedback. We hear you and appreciate you sharing your perspective. We continually work on consistency across our systems, clear communication across our channels, and deeply consider employee feedback. As we grow, we consider any changes that would continue to improve team operations and standardize processes, and we always highly prioritize our employee experience — and honest feedback like yours has been part of what's driving that. We wish you well.