Avantages
• Pay and benefits were decent
• Training and experience in virtual banking (phones and video calls)
• Exposure to loan applications and product education
Inconvénients
• Constant pressure to cross-sell (auto loans, CDs, etc.) and meet sales metrics
• Limited flexibility to resolve issues (fee waivers were rarely allowed), which can put reps in a tough spot with members
• Very tight office layout that felt claustrophobic, plus an overly close/“in your business” culture