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      Included Health

      Employeur impliqué

      Avis sur Included Health

      Once great now lackluster - Avis employé Records Specialist Included Health

      2,0
      14 déc. 2018
      Records specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Relatively good work environment but good managers are few and far between. Atmosphere used to feel like a “family” but now it’s much more disjointed

      Inconvénients

      Overtime is expected, you can repeatedly ask for help then get put on a performance improvement plan because you’re not getting your work down. We’ve just won “best place to work” and just the next week after we take away holiday pay for the temporary employees. Right before Christmas when they have 24 hours off, this might be the right business move but it really brought down morale and makes even the full time employees, like myself, lose faith in the company when the company itself can’t even emulate its own values.

      Découvrez plus d’avis sur Included Health

      5,0
      3 juin 2026
      Member resolution specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible schedule and lots of benefits.

      Inconvénients

      I don't have any cons.

      avatar
      Réponse de Included Health
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1,0
      6 mai 2026
      Member care advocate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Inconvénients

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Réponse de Included Health
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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      Recherches associées: Offres d’emploi chez Included Health | Salaires chez Included Health | Avantages sociaux chez Included Health | Entretiens chez Included Health
      Avis sur Included HealthAvis pour Records Specialist chez Included HealthAvis sur Included Health