Great remote work, but management and culture have declined - Avis employé Employé (anonyme) Included Health

1,0
3 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fully remote work which is nice. Pay is decent.

Inconvénients

Literally everything. This place has gone so downhill since I started. They change things with no input from front line staff actually doing the job. Passive aggressive management who have poor managerial skills in general. Expensive benefits. It’s so sad because it used to be great and they have just ruined it. If you try to voice any complaints or question management you’re basically told if you don’t like it leave. Which is what many of the good staff have done smh.

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Réponse de Included Health
1mo
It’s disappointing to hear that this has been your experience. This is not the feedback we hope to receive, and we take your concerns seriously. Please know that your Talent Partner is always available to provide the support needed to improve your time on the team.

Découvrez plus d’avis sur Included Health

5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule and lots of benefits.

Inconvénients

I don't have any cons.

1,0
6 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Inconvénients

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

1
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Réponse de Included Health
3w
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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