Literally everything. This place has gone so downhill since I started. They change things with no input from front line staff actually doing the job. Passive aggressive management who have poor managerial skills in general. Expensive benefits. It’s so sad because it used to be great and they have just ruined it. If you try to voice any complaints or question management you’re basically told if you don’t like it leave. Which is what many of the good staff have done smh.