Layoffs with no notice, lack of care for LGBTQ+ care coordinators, no warning prior to firing employees.
Réponse de Included Health
7mo
This is disappointing to hear and is never the experience we want for anyone on the team. We aim to create a positive and caring work environment for all employees. Your feedback is valuable and will be used to improve our employee experience. Thank you for sharing this review and for all you did as part of the team.
A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills.
There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.
Inconvénients
Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience!
There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri.
Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER
1
Réponse de Included Health
3w
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.