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The business has lost its way. Evident in exceptionally high staff attrition and poor customer retention. - Avis employé Manager- Sydney Inchcape

1,0
3 nov. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Used to be a business that developed its staff. As such, staff were motivated and gave their all. It would not be uncommon for many staff (at varying levels) to work 60+ hour weeks (without overtime). Senior management started to cut corners which resulted in reduced sales and high staff attrition. A real shame because it used to be an amazing place to work.

Inconvénients

As mentioned, senior managers cut corners in order to meet their targets. Aust. Business was encouraged to work against parent company (UK) requirements.Headcount reduced as much as 40% in some departments with an expectation for the same level of service. This led to staff burnout. Both long serving staff and customers were not looked after. Many promises were made for salary increases and development. Did not ever eventuate. HR is unethical and acts inappropriately when multiple team members highlight concerns.

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Réponse de Inchcape
6y
Thank you for providing your honest review, this is of importance to us here at Head Office.

Découvrez plus d’avis sur Inchcape

5,0
3 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible work benefits and vehicle benefits

Inconvénients

Not in central location, but is convenient

4,0
28 avr. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great Company good fellow employees

Inconvénients

Management was not forthcoming they did not support middle management

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Réponse de Inchcape
3y
Thank you for taking the time to contact us. We always appreciate your feedback.
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