Disorganized: most of the time supervisors didn’t know about changes or fixes within the company, a lot of short notices. Supervisors rarely had time for consistent coachings only for mandatory team meetings.
Upper management wasn’t ever transparent
Réponse de HealthPlanOne
1y
Thank you for taking the time to share your feedback about HealthPlanOne. We're glad to hear you appreciate the supervisors and the time off. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com
There are none since the beginning of the year besides being remote.
Inconvénients
This company has shown a complete lack of loyalty to the experienced agents who built their success. Instead of supporting staff through tough market changes, management has resorted to driving out seasoned agents to absorb and keep their books of business.
Predatory Contract Structures: They are actively running through mass layoffs and replacing experienced professionals with new agents who don't know any better. These new hires are put on volatile, short-term quarterly contracts that management constantly alters to the company’s benefit.
Shrinking Revenue & Cut Commissions: A massive influx of carriers are moving plans to non-commissionable structures, and the company offers zero protection or stability against these drops.
Massive Provider & Plan Friction: Major hospital networks and doctors are dropping Medicare Advantage plans entirely, and carriers are shifting heavily toward strict HMO models that doctors and clients hate. It makes retention nearly impossible.