Good company so far - Avis employé Sales Agent HealthPlanOne

4,0
19 juil. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The interview process was easy, training is 7 weeks. They need a more consolidated way to enroll Medicare Beneficiaries. Script(s) are incredibly difficult and if I were to guess, more than one person is contributing bits and pieces. There are softwares out there that would incorporate the script with run thru on needs assessment, Dr and Rx lookup, plan review and the entire enrollment. All in one system. A new CEO is onboard, possibly good changes are comimg to streamline the process. Agents should not be doing Customer Service duties, they should be selling only and hand off any calls that are not a sell to someone else with a simple transfer. Quick and easy. Go on to next call to make a sale.

Inconvénients

See above for info on items that need attention

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Réponse de HealthPlanOne
3y
Thank you for taking the time to provide your rating and feedback of your experience. We wish you continued success at HealthPlanOne!

Découvrez plus d’avis sur HealthPlanOne

5,0
1 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Transparent, friendly, cares about employees, always evolving to keep up with industry changes

Inconvénients

I can't think of anything negative in my experience

1,0
25 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are none since the beginning of the year besides being remote.

Inconvénients

This company has shown a complete lack of loyalty to the experienced agents who built their success. Instead of supporting staff through tough market changes, management has resorted to driving out seasoned agents to absorb and keep their books of business. ​Predatory Contract Structures: They are actively running through mass layoffs and replacing experienced professionals with new agents who don't know any better. These new hires are put on volatile, short-term quarterly contracts that management constantly alters to the company’s benefit. ​Shrinking Revenue & Cut Commissions: A massive influx of carriers are moving plans to non-commissionable structures, and the company offers zero protection or stability against these drops. ​Massive Provider & Plan Friction: Major hospital networks and doctors are dropping Medicare Advantage plans entirely, and carriers are shifting heavily toward strict HMO models that doctors and clients hate. It makes retention nearly impossible.

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