Avantages
Good pay, nominally for service desk work, decent healthcare though it is California based and this is at the USAA Main Office in San Antonio.
Inconvénients
They classify you as a salaried but listed as "flexible work week" so they can pay you 0.5X overtime, if they pay at all. Normally it's just a gift card at around $10 an hour worked. Also, time off is frowned upon and is very hard to take, if you ask for it less than two weeks out you will be rejected. Promotions are not merit based, but totally on who you live with or are buddies with. If you are looking to move up, don't look here. We've had leads leave because their pay was never increased. Management is 100% about the numbers, you are a resource, and if you aren't perfect they will drop you like a bad habit. Very "Top down" leadership, don't expect much training of guidance once you are on the floor. You have to figure out what is going wrong before you get "a talk" about your lack of performance.