Horrible Management and No Training - Avis employé CSP - Client Service Professional H&R Block

1,0
20 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are almost no benefits at all. I beg you if you are looking for a receptionist job find any other company to hire you before going to this one.

Inconvénients

They lie about working around your schedule and have way too many out of work expectations for the job title. The pay is next to none, the amount of scam "Campaign Calls" they want you to make is morally bankrupt. There is almost no training that is of any use and the management is almost never available to provide assistance if needed. I have yet to mention the toxic work culture and the ever present manipulation by the management team is downright horrible and borderline abusive. To sum this review up I would consider getting a receptionist job in Hell before I ever work here again.

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5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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