Customer service associate into technical support - Avis employé CSA - Customer Service Associate Firstsource Solutions

4,0
3 févr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good incentives .. good cab facilities

Inconvénients

TL worst support and toxic management to get there pockets get filled...they would force there employees to achieve the target

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Réponse de Firstsource Solutions
1y
Thank you for your feedback, We take all feedback seriously and are committed to addressing concerns regarding management support. We understand that leadership plays a crucial role in fostering a positive work environment, and we strive to ensure that our managers are equipped with the training, resources, and tools to support their teams effectively. We recognize the importance of creating an environment where employees feel empowered and motivated to reach their goals without feeling undue pressure. Training and support are integral to our strategy, and we are continually working to improve leadership development to create a healthier, more supportive atmosphere for all employees.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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