No dont do it waste of time - Avis employé Employé (anonyme) Firstsource Solutions

1,0
11 janv. 2017
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

co workers good to work with

Inconvénients

Horrible. This company is a vendor ( india owned and india upper management, CEO is white guy but totally clueless and obvious figurehead) for mortgage companies that out source various functions. Freedom Mortgage, Pac Union and North star that the company represents. Total disarray. Working with offshore co-workers is challenging more often than not. Calling customer to get documents. Borrowers think its a scam and zero credibility then. Company gives little incentives to make employees want to stay and there are 1-2 people leaving (quitting or getting fired) weekly at this point due to the lack of job stability and totally unhealthy work environment. Company creates a culture in which they motivate employees strictly through fear and threats. Several management changes and cultural shifts. Unorganized and fly by seat of pants kind of company. PTO never granted, poor management (big time cliche-smoking crew), poor benefits ( get rid of you at 90 days so they don't have to pay any), no room for advancement You are just a number there for loans processed. You have no name or face. You are just a money maker for them. YOU can change the name from first source, isgn, isgn solutions or whatever new name you come up with. The same way of doing things wont create a new result. a same ol' result here. ***** FAIL *****

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Réponse de Firstsource Solutions
9y
Thank you for taking the time to leave us your review. I am sorry to hear that your time with Firstsource has not been a good one. That was truly not our intention. We are proud that the vast majority of our staff (in all areas of the business) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our staff to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can learn and improve the way we work. If you have anything we can do to help remedy your experience, please feel free to drop in and see us or contact us at marketing@firstsource.com and we will get back to you.

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5,0
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Inconvénients

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