Of course, there are growing pains with any small agency that is expected! However, this company consistently took on work and did not have the bandwidth or resources to supply the work they’ve taken on. Due to the workload, it’s very frequent for team members to work LONG hours (10+) to ensure we stay on track as much as possible.
I’ve witnessed excellent delivery team members leave because their workload was off the charts.
The culture within the company, changed drastically and for the worse. Instead of acknowledging their flaws & acknowledging that the company bit off more than they can chew, upper management was consistently blaming the delivery team. I’ve attended several all hand on deck meetings where the goal was to address the issues we’ve had with some of deliverables. And it was evident team members would leave those meetings clearly upset as managers would often cuss and belittle the team on those calls. My suggestion, maybe ask the team how they’re feeling first before you cuss and reprimand them?
And then after dealing with managers treating you that way, the same managers will turn around and act shocked that you’re quiet and just focusing on work, instead of being your usual upbeat self.
I’ve witnessed several team members break down and cry due to the treatment from management and stress, so attesting to other reviews left here, the culture is very toxic positivity. They will tell you everything is okay in the meetings while you know everything is on fire. And continue to force to toxic positivity down your throat instead of fixing the actual problem.
Managers will encourage you to speak up and help find solutions. But in my experience, whenever I did or witness another team member speak up, they were often met with snarky remarks from management. Managers will act like your friend and that you can trust them- don’t. If you wish to work here, my advice is do your work quietly and let upper management flail around.
Overall, like I said before I do believe this company had good intentions and I'm sure still does! I hope things change back to how they were before, for the sake of their employees and wish them the best.
