A great customer service to get a career and make a significant amount of money. - Avis employé Quality Assurance Specialist DISH

5,0
3 janv. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are many positive aspects to work for Dish. Naturally this is a customer service job and it may seem stressful at times. But the stress is mostly from the type of work and not necessarily caused by Dish. There is a lot of support to ensure agents are happy on the floor since morale is critical in a job like this regarless of position. Sometimes different metrics are pushed more then others but thats natural of every business. There are lots of opportunities to make money above your regular pay. Positions are regurlaly availble to grow both locally and nationally. There are benefits to go for further education and a good retirement plan as well. A great significant amount of overtime available if you are up for.

Inconvénients

As I was writing this I was thinking very hard to fill out this section. I could hardly come up with anything to write here so Im going to have to leave this blank because i do not see any cons.

Découvrez plus d’avis sur DISH

5,0
29 juil. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Travel the world and work with amazing prople

Inconvénients

Lots of travel 50% time or more.

avatar
Réponse de DISH
1y
Thank you for sharing your positive experience at DISH! We’re thrilled to hear that you’re enjoying the opportunity to travel and work with such a great team. We also appreciate your honest feedback about the extensive travel involved. We understand that this can be demanding and are continuously exploring ways to make the experience more manageable while still providing the exciting opportunities we offer. Thank you for your dedication and for being a valuable part of our team.
1,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home is the only pro I can think of

Inconvénients

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

avatar
Réponse de DISH
1d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
Voir les avis par: Utile|Évaluation|Date|Tout