CSM - Avis employé CSM Connect First

Connect First has some of the best minds in the industry! Everyone adds value to their teams and bring their own experience to the table. There is so much to learn from each other and every voice matters, which makes it fun to work with coworkers on various projects. Connect First also offers great perks for their employees! They provide snacks, a friendly atmosphere, catered lunches, great benefits, and fun events. This is a huge reason why I love working at Connect First. It is obvious that the company takes the effort and time to give the perks that we actually want/use. The executive team is great at being transparent on what the their goals are and the reasoning behind their decisions. It's easy to see the direction the company wants to go and how your role will impact those goals. Finally, as a growing company, there is always an opportunity to take ownership in your work. This is a great environment for "go-getters" that are ready to take initiative and put in the work for the results that they want.

This is a fast moving environment and a lot of things are thrown at you. Sometimes it is easy to get overwhelmed! It can be hard to get to know people if you have introverted tendencies. Trainings are still being built out and solidified for various departments. This allows for some miscommunication and confusion to happen.

I worked as a consultant for Connect First before joining their motley crew watching some immense, business-altering (and culture redirection) interactions happen - hence a big reason why I joined. The good news is, each decision after August of 2016 was made with significant intention to address the known dysfunctions - gender bias included - and from that point forward made the right decisions to improve *everything*. A big part of that was manifesting change that comes from employee feedback, new leadership that is positive and pro-active, actions that honor the culture, and more transparency as to the roadmap of the future - particularly how everyone plays a part in getting there. They've since hired a variety of people that embody their dedication to change, from more diversity and equality in the workplace - to women in leadership, so that's really promising. Another Pro is that everyone cares about the well-being of everyone else. That core attribute of caring is a big driver in how they hire, too. No more self-serving individuals that are out on their own making decisions without the understanding of the affects on the rest of the company. Needless to say, progress is being made and the traction is significant.

Just the natural limitations that come from running lean, mean and wearing lots of hats. There are plans for great (big) things that are progressing along, but you definitely feel the occasional burst of work that can be overwhelming at moments, but nothing that doesn't resolve itself. Not really a con, but if you're not comfortable with quick (and lots of) change and thinking on your feet, this is probably not the right company for you.