Avantages
Good salary, vacation, great people (Back in the day... 10 Years ago) In 2015 CompuCom call all the Techs and told us they were changing the pay structure (cutting wages) everyone took a 24% pay cut. They offered a 6 weeks pay if you did not like it and wanted to leave. If you are just starting out and need help getting industry CERTs - This is a good way to build a resume and get CERTs.
Inconvénients
Not much support from management. Lowball starting wage and one raise in 10 years so small that it could be considered an insult (no raises in the last 3 years). Employee morale, benefits gradually declined, lack of work life balance, demanding work load coupled with undervalued compensation. Don't expect company appreciation through raises (cost of living or otherwise). Healthcare options went down the tube to minimums, while costs grow in the real world. Perks and bonus are out the window unless you are 'connected'.