customers ripped off and customer service reps take the blame - Avis employé Call Center Representative Comdata

1,0
31 mars 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

a pay check that's it sadly too much discrimination

Inconvénients

micromanagement to the point that they cant retain employees. managers want to control everything you do. however, the systems are constantly broken, the euipment outdated, and the customers themselves are just as frustrated trying to get service.

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5,0
19 mars 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great job, great management there

Inconvénients

None that I can think of

3,0
10 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Job security. People are generally great.

Inconvénients

Job security was high because of so much turnover they couldn't let you go. Less leadership, more reactive management styles. too much red tape to get prospects through to close. Internal teams can hold up customer movements to close. Hourly pay.

1
avatar
Réponse de Comdata
4mo
Thank you for sharing your experience with us. We're glad to know you feel your job is stable and that you have good relationships with your colleagues. A supportive team environment is important to everyone here. We also hear the challenges you mentioned. High turnover, reactive management, and complex processes can make things harder, especially in sales where timing matters. Your feedback about red tape and internal dependencies shows we need clearer ownership, simpler processes, and better teamwork across departments. We're working on these areas as we improve how our sales and support teams work together. We have also taken note of your comments about leadership and pay. We know that steady guidance, active leadership, and fair compensation are important for keeping people engaged and performing well over time. Thank you for being honest and for all the work you do. Feedback like yours helps us see where we can make things better for our sales team.
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