Avantages
The interview process was very thorough and every reference was checked. The recruiter kept me in the loop from start to finish and the entire process was very pleasant and professional. There will be no surprises once you get to your start day. The training was done via Zoom, the trainers and Lead agents are very patient and supportive. At the end of the training, you feel ready to get started in your department. The Leads are always ready to help out should you need their support. Same with my manager, he is very proactive and always has an open door. Coworkers are amazing, always helping each other out. There are cross-training opportunities as well. This company is very inclusive and mindful.
Inconvénients
None that I can think of.