Leadership needs to take ownership - Avis employé Marketing 1st Source

I have noticed some posts from current and former staff members in leadership roles defending the organization and advising readers to treat negative reviews as rants from disgruntled former employees. All I can say is anyone considering an employer should beware of anyplace where leadership (former or current) goes out of its way to blame negative reviews on the reviewers instead of identifying and taking some semblance of ownership of the issues being brought forward. To cast reviewers' negative comments as merely noise from former employees who were on improvement plans and, therefore, already on their way out the door is utter deflection that is entirely unbecoming of anyone in a leadership role. Frankly, it says more about the caliber of those in management positions than it does anything else. Yes, people often rant on these types of sites. It takes leadership to look past the passion and identify the underlying issues. And it takes strong leadership to own up to those issues and address them. I know 1st Source is generally a good organization, and it's better than most. I felt privileged to work there. It is my hope that leadership takes the time to reflect on its shortcomings and implements the improvements needed that could make it a truly excellent place to work.