3,0
19 mai 2015
Employé (actuel), plus d'un an
Cork
Recommande
Approbation du PDG
Perspective commerciale
Avantages
Certification. Cool product's. Free snacks coffee. Looks good on CV You will learn valuable skills.
Inconvénients
Workload. Technical support expectations with call centre volume expect to work 5-8 new case's (80% will require 40 min) per day with an existing 20-30 bucket.it will be better next month because x but nothing changes. Work life balance is nil when you have crazy volumes. Support complex products with 2 days training. Volume over quality of work is the norm. Static pay. Internal tools maddening and lead to frustration. Political.