Front Office Staff and Managers Poor Management, breed immaturity. Favoritism dominated Accountability - Avis employé Front Desk Agent Ritz-Carlton

2,0
30 sept. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Welcomed the gained experience, some individuals were genuinely respectful and nice to work with routinely. Informative training platform.

Inconvénients

Front Office Staff, as well as Front Office Managers were lazy, unprofessional, kept up petty grievances. Leadership consisted of theft from novice agents, misrepresentation of providing proper hospitality, and what actually classifies as Professionalism.

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5,0
28 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Great pay - Fun environment - Free meals

Inconvénients

- Lots of walking - Can get hot

1,0
15 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Hotel Benefits would convenient at times

Inconvénients

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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