Application Support Engineer - Avis employé Applications Support Engineer MathWorks

2,0
9 mai 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

1. Some part of the outside world thinks you are working on a well-known product 2. If you are interested specifically in using MATLAB/Simulink to solve MATH/Engineering problems, you might enjoy the job 3 Good work life balance, you are working based on fixed schedule, no flexibility but also no over time 4. There are many smart and nice people work here 5. Part of the benefit is good, e.g. 401K match, unlimited sick days, and there are some nice small perks

Inconvénients

The cons part is only for EDG, and more specifically it is for the experience of computer science people in EDG 1. MathWorks’ pay to ASE role might not be that bad comparing to many mid to small size companies, but it is still much lower than most large software companies 2. If your career goal is to do software development, don’t give a very high expectation on EDG program, because it is mainly a technical support role. EDG is part of the technical support department, and your technical support job always has higher priority than all of your other tasks in EDG. Most of the managers will purposely avoid this fact when they talk to you before you join. 3. MathWorks is an extremely procedural company, so for anything you do, there is going to be some step-by-step documentations, which is good for many people. However, for some reason they never make the procedure of transferring out of EDG to development role unclear. The time you spend at EDG actually depends on the number of opening positions in the other parts of the company, and they do over hire sometimes. When this happens, again your manager will avoid the fact and tell you to not focus on if there are any open positions, but focus on improve yourself so an opportunity will come to you. 3. The performance review process is very unclear and inconsistent. The performance rating is from 1 to 6 points, and I have seen someone got praised by his manager and promised to get a raise, while someone from the same team with a rating just 0.5 lower got warned by the same manager that his career is at risk. 4. Most of the managers are not from the appropriate technical background, so do not expect they can help you much from the technical perspective. The management is highly technical support oriented, and if you say you have a degree from computer science and you are very good at software development, your skills will not be much appreciated here. 5. The expected amount of bonus for new hires listed on the hiring material that HR gave to me was way higher than the bonus I actually received, and since all new hires get the same amount of bonus regardless of the performance, the information from HR was just not true. 6. Some actions from the management are questionable in term of the work ethics. Managers use the threat of not filing working visa application to push engineers.

Découvrez plus d’avis sur MathWorks

5,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great culture, amazing benefits, work on solving cool problems

Inconvénients

A bit slower to move and innovate due to long term customers

4,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

great work life balance and awesome atmosphere

Inconvénients

a bit slow if you want impact

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