ResultsCX marks its successful first year in Ireland with significant achievements. Following the acquisition of a local Irish CXM company in August 2023, ResultsCX has doubled its workforce and fulfilled its commitment to creating approximately 150 new sales roles in Ireland’s Fintech sector. Now, with a robust growth trajectory and promising opportunities, the CXM leader aims to onboard over 500 new team members by early next year.
ResultsCX has achieved two 2024 Fortress Cybersecurity Awards presented by the Business Intelligence Group. As a winner in the Compliance and Incident Response categories, ResultsCX was commended for its strategic approaches and innovative solutions in combatting digital risks. These achievements follow the company’s 2023 and 2022 Fortress distinctions in network security, leadership, and organizational excellence.
ResultsCX has been certified in five countries by Great Place to Work®, the global authority on workplace culture, employee retention, and increased innovation. This marks the third consecutive year ResultsCX’s United States location earned Great Place to Work® Certification™, while the company’s Honduras, Mexico, and Philippines operations received this distinction for the second year and its Bulgaria site notably achieved certification for the first time.
ResultsCX was recognized as a ‘Promising Provider’ in the ‘CXM services in Mexico’ category of Everest Group’s Service Provider Compass™ – Global Services Delivery from Mexico report. This distinction highlights the company’s employee satisfaction and expansion into Mexico, reflecting its successful nearshore capabilities that meet client demands and provide strategic advantages.
ResultsCX was named a ‘Major Player’ in the Overall market segment of analyst/advisory firm NelsonHall’s NEAT vendor evaluation for CX Services Transformation. This recognition underlines ResultsCX’s ability to provide clients with immediate benefits and meet their future customer experience needs as well.
ResultsCX, recognized as a ‘Horizon 1 Disruptor’ in the HFS Horizons: Customer Experience Service Providers, 2024 report. This analysis of top CX service providers by HFS Research, a leading global research and analysis firm, ResultsCX as a “formidable challenger brand with targeted investments.
