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      the LEGO Group

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      Recherches associées: Avis sur the LEGO Group | Offres d’emploi chez the LEGO Group | Salaires chez the LEGO Group | Avantages sociaux chez the LEGO Group
      Entretiens chez the LEGO GroupEntretiens d’embauche pour Customer Service Representative chez the LEGO GroupEntretien chez the LEGO Group


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      Entretien pour Customer Service Representative

      26 oct. 2022
      Candidat à l'entretien anonyme
      Los Angeles, CA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez the LEGO Group (Los Angeles, CA) en oct. 2022

      Entretien

      Applied and was invited for recorded video interview by a recruiter 2 days later. Submitted responses 3 business days later, and was invited a full week later for a live video interview in 3 days with 2 hiring managers. I thought the video interview went well, but was not asked very many questions. Was asked why I wanted to work for LEGO, but it was mostly learning and comparing the day-to-day of the role to my current job, which aligned extremely closely. It felt more like an orientation than an interview. I was informed I was overqualified, but I expressed I would and could commit to the role. I was even given a potential start date 2 weeks later and compensation ($21.50USD), and I agreed. I was told to wait later that day or the next day for an update, but I never got a response. Weekend passes, sent an email to the recruiter on Monday expressing I was still interested, and received a response the next day from another recruiter they moved on with other candidates. Very strange to be told I’m overqualified, accepted the low compensation rate, and still not get an offer. I recommend looking elsewhere and field other offers while they process things, and not to commit even after a positive interview.

      Questions d'entretien [1]

      Question 1

      1. Describe yourself 2. Why do you want to work here 3. Most important about a company’s culture to you 4. Time you went above and beyond for customer 5. Something about you not on your resume
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez the LEGO Group

      Entretien pour Customer Service Representative

      2 juin 2026
      Employé (anonyme)
      Tempe, AZ
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai passé un entretien chez the LEGO Group (Tempe, AZ)

      Entretien

      Started by sending in my resume, a recruiter reached out to me and sent me a link for a virtual self interview (where I answered the questions ask with a video of myself and there was a writing portion). After being approved for the next step it was an in person interview that was a few parts (get to know the company, question, writing portion, creativity portion and then a final interview).

      Questions d'entretien [4]

      Question 1

      What skill and experiences could you bring to this position?
      Répondre à cette question

      Question 2

      If you could have as many LEGO bricks as you wanted, what would you build?
      Répondre à cette question

      Question 3

      What do you think LEGO fans think an awesome customer service experience is?
      Répondre à cette question

      Question 4

      Any fun facts or hobbies you would like to share?
      Répondre à cette question

      Entretien pour Customer Service Representative

      14 juil. 2025
      Employé (anonyme)
      Slough, Berkshire, South East England, England
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez the LEGO Group (Slough, Berkshire, South East England, England)

      Entretien

      You Have three steps! It is more of a personality test than company knowledge test, they just want to see if you're a good fit for the role! I usually hate when people say that but with Lego honestly you just gotta be yourself!

      Questions d'entretien [1]

      Question 1

      Are you familiar with Lego?
      Répondre à cette question

      Entretien pour Customer Service Representative

      29 juin 2025
      Candidat à l'entretien anonyme
      Berlin
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez the LEGO Group (Berlin)

      Entretien

      It was okay and fast. There is also a writen part, where you have to write emails in different languages. In general, it is a fair one, but not ended up getting the job.