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      Recherches associées: Avis sur bp | Offres d’emploi chez bp | Salaires chez bp | Avantages sociaux chez bp
      Entretiens chez bpEntretiens d’embauche pour Customer Service Representative chez bpEntretien chez bp


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      Entretien pour Customer Service Representative

      15 avr. 2019
      Candidat à l'entretien anonyme
      Toowoomba
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez bp (Toowoomba) en avr. 2019

      Entretien

      I had applied online and received an email with an interview invitation. I booked a date online and got a booking confirmation mail. At the beginning of my interview, the store manager gave me an orange front vest and took me a tour in the shop and showed me different parts of the shop and ask me if I have any health condition that restricts me from manual handling works like lifting more than 6 kgs and other manual works. Then we went back to the staff room and met the line manager. The store manager then took my visa details and tell me to fill up my passport and visa number. After that, the questionnaire started. They had so many questions. The store manager was asking me the questions and the line manager was takings notes. The whole process took about 30 minutes. After a mountain of questions, they said they would let me know by the end of the week, The area manager walks me through the door. Both of the managers were very friendly and lively.

      Questions d'entretien [12]

      Question 1

      What type of visa do you have? Does it have a limitation of working hours?
      Répondre à cette question

      Question 2

      Tell me about your current job responsibilities?
      Répondre à cette question

      Question 3

      Why are you interested in this role?
      Répondre à cette question

      Question 4

      What is good customer service to you?
      Répondre à cette question

      Question 5

      Describe a time when you went out of your way to help a customer.
      Répondre à cette question

      Question 6

      Why do you want to leave your current job?
      Répondre à cette question

      Question 7

      If you get selected do you still continue your current job?
      Répondre à cette question

      Question 8

      Now that you have seen the store, what do you think your main task would be a CSR?
      1 réponse

      Question 9

      Situational Questions: A customer says he spills something on the floor but you cannot see anything. What would you do?
      2 réponse(s)

      Question 10

      Describe a time when you have faced a conflict/disagreement. and how do you handle it?
      Répondre à cette question

      Question 11

      Do you have any problem finding the location? Did you drive? How far is the station is from your home?
      Répondre à cette question

      Question 12

      What qualities do you have that sets you apart from other candidates?
      Répondre à cette question
      5

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez bp

      Entretien pour Customer Service Representative (CSR)

      8 févr. 2026
      Employé (anonyme)
      Timaru,
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez bp (Timaru, )

      Entretien

      Easy just standard questions like tell me about yourself or how would you deal with a difficult customer. Other questions included like why do you want to work in BP and how do you handle pressure. Afterwards there is a short numeracy and literacy test.

      Questions d'entretien [1]

      Question 1

      If I dealt with difficult customers before
      Répondre à cette question

      Entretien pour Customer Service Representative

      4 avr. 2026
      Candidat à l'entretien anonyme
      Pune
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez bp (Pune) en févr. 2026

      Entretien

      Interview process is easy. They tell you this-this date you'll have an interview. They ask you Questions and that's that. I had three rounds, they'll ask you questions yada yada but if you ask them any question, they have no logical response. My 3rd round, the person didn't want to hire me at all and was going through the motions. When I asked him a question, his response made 0 sense. Its like I asked him the color of the sky and his response was I like to play Ludo.

      Entretien pour Customer Service Representative (CSR)

      12 oct. 2025
      Candidat à l'entretien anonyme
      North Melbourne
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez bp (North Melbourne)

      Entretien

      the interview was easy, no need to stress, interview taken by manager, the need to be fluent in english, need to be friendly nature for customers, need to show empathy

      Questions d'entretien [1]

      Question 1

      how many years experience in customer service
      Répondre à cette question