It was long and tedious. You have to be consistant because first you apply, and you wait in a room full of ppl. Then you have to come back another day to do another long test on the computer again. Then they send youu home once they set up an interview if you passed the test. then you go back home. They call you back for a second interview. If you pass that one, then they put you on a phone test to see how you sound on the phone and if they like you. Then they give you a list of jobs you qualify for then you have to call a hotline to find out when training will be available. sometimes it takes weeks before a class opens up. Then after days of calling that hotline you have to be one of the first 45 people to show up and pick up a schedule or else you will have to wait til the next class. After that you take your drug test and you show up the day of training. phew!!! you have to be very diligent in order to get this job!