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      Recherches associées: Avis sur Vivid Seats | Offres d’emploi chez Vivid Seats | Salaires chez Vivid Seats | Avantages sociaux chez Vivid Seats
      Entretiens chez Vivid SeatsEntretiens d’embauche pour Online Support Agent chez Vivid SeatsEntretien chez Vivid Seats


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      Entretien pour Online Support Agent

      14 mars 2019
      Candidat à l'entretien anonyme
      Chicago, IL
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Vivid Seats (Chicago, IL) en mars 2019

      Entretien

      First I applied through indeed, I had to send a my resume and answer a couple of questions. After that i was contacted via email to schedule a phone interview.

      Questions d'entretien [5]

      Question 1

      Why are you interest in working for Vivid Seats? Have you heard of them before applying for the position?
      Répondre à cette question

      Question 2

      Tell me about a time when you could not fulfill a customer request?
      Répondre à cette question

      Question 3

      Tell me about a time you did not know the answer to customer question?
      Répondre à cette question

      Question 4

      Tell me about a time you dealt with an irate customer?
      Répondre à cette question

      Question 5

      Tell me about your background?
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Online Support Agent chez Vivid Seats

      Entretien pour Online Support Agent

      8 mars 2019
      Candidat à l'entretien anonyme
      Chicago, IL
      Offre refusée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Vivid Seats (Chicago, IL)

      Entretien

      1. After you complete an application, you have to take a behavioral assessment. 2. After the assessment, you will complete a phone interview with a recruiter. 3. The in-person interview follows that. -- 1. Not even an hour after I filled out an application, I received an invite to complete an online behavioral assessment. That same day, I received another email to schedule a phone interview with a recruiter. *Red flag * 2. I spoke with their recruiter who went over the position, asked about my background in customer service/situational questions, availability and finally invited me for an in-person interview. 3. The in-person consisted of taking a generic typing test, touring the office and finally, an interview with two managers. From my experience, a company interviewing/hiring this fast can be for various reasons; they are growing, the employees are incompetent, or there is a high turn over rate. Talking to their managers proved it was all three. One of them was supposed to escort me up to their offices from the lobby, and no one ever came down. Security had to send me up. * Another red flag.* Once in the interview, they seemed burnt out and uninterested. They didn't even bother asking for/going over my resume. It was like pulling teeth with them. I asked them about their journey in the company and immediately knew this was not the job for me. Both of them knew nothing about the company before applying but somehow moved from different departments to leads, to managers in their department in a year. I'm all for a company that allows its employees to grow, but this just seemed inorganic. The recruiter I spoke with over the phone conducted a more thorough interview than their managers. After looking at their latest reviews and people talking about them on social media, I'm glad I found another position elsewhere.

      Questions d'entretien [3]

      Question 1

      Tell me about a situation where you could not solve a customer issue and there is no immediate manager around.
      Répondre à cette question

      Question 2

      Basically, the interview is just a bunch of situational questions you have to answer.
      Répondre à cette question

      Question 3

      What would you tell a customer that bought tickets on Vivid and the next week comparable seats were a lot cheaper?
      Répondre à cette question
      2

      Entretien pour Online Support Agent

      31 janv. 2019
      Employé (anonyme)
      Chicago, IL
      Offre acceptée
      Expérience négative
      Entretien facile

      Candidature

      Le processus a pris plus d'une semaine. J'ai passé un entretien chez Vivid Seats (Chicago, IL) en janv. 2019

      Entretien

      Did application on indeed. Received an for an assessment. Phone interview. In person interview. Turns out they interviewing for two positions one in which is not on the requisition. I got offered a job I didn’t apply for. Playing $3.00 less. They wait until the in person interview to bring that up.

      Questions d'entretien [1]

      Question 1

      Typing test
      1 réponse
      2