I was initially contacted by a recruiter after submitting my resume. She was very professional and pleasant. I had a phone interview with her followed by a video call interview . I then had a video interview with the Operations Manager who was also pleasant and professional. I then met with the Executive Assistant and the Operations Manager in the office . A few weeks went by and I met with the Executive Assistant and the Operations Manager one last time and the next week I was told they decided not to move forward with me . Overall it was about a month long process, they were all very kind and professional.