I got invited to a written test which involved basic numeracy, literacy & timetable referencing. Relatively easy and you get practice material once you book a date and time for that test. Next I got invited to do a role-play which was the most nerve racking part of the interview process but as long as you can show that you're empathetic, approachable and somewhat knowledgeable you should be able to successfully pass the role play. Remember you're given a scenario in the role play which you have to solve within the allocated time given. Finally I was invited to a virtual interview which was a competency based Interview which was very straight forward i.e. "could you tell me a time you were part of a successful team and what made it successful" type of questions. I got a job offer 5 months later and I am now waiting for a start date.