J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien chez Trader Joe's (Staten Island, NY) en août 2016
Entretien
The interview is conducted in three stages -- an on the spot, a primary and a secondary. The on the spot is a screening question to assess your preparedness (i.e. commitment level), and to get a rough feel for your personality. It is usually only one or two questions. The primary interview is conducted with one of the managers, and will focus on assessing your experience, your competence with customers, and your fit with the overall values of the company. If your interview shows promise, you will be asked back for a second interview with a different manager, and they will ask another round of questions that build on the former interview. You will then be contacted with either an offer or a moratorium of three months after which you may apply again.
Questions d'entretien [1]
Question 1
Describe a time you had an unhappy customer, and what you did to improve their experience
Applied online and had one in person interview with the captain. It lasted maybe 10 minutes. Got a call a week or so later that I got the job. Very fast process.
J'ai passé un entretien chez Trader Joe's (Boston, MA)
Entretien
It's two to three interviews, the final with the Captain (or highest manager) of the store. The interviews are largely to get to know your personality and how well you would do at customer service.
The interview process was absolutely wonderful! I didn't feel stressed or nervous and it felt like I was just chatting with a friend! Trader Joes is a great company and the interview was great.