Filled out an application online and was contacted by HR two days later with a phone interview. Asked questions about customer service and times I went above and beyond to get the job done. Said they'd call if my qualifications met company standards. Received a call back four days later to schedule an interview. Asked many questions about different scenarios.

just a conversation with the HR team, asked the basic questions and nothing to stressful. they made the process very easy and the interview was actually truely with only one single person