Thank you for taking the time to share your experience with us. We are really sorry to hear that after investing so much time and energy in our process, you didn’t receive the feedback you expected. That’s not the experience we want for our candidates. We place a high value on feedback because we know how important it is for candidates to have the full picture so they can understand where they’ve done well, where there’s room to grow, and to feel their effort has been respected. Our aim is always to provide clear, constructive feedback so candidates can learn and build on the experience, regardless of outcome. What you describe doesn’t reflect the way we strive to run our process, and we take that seriously. We’ll make sure your comments are shared so we can continue improving. If you’d like to talk through your experience in more detail, you’re very welcome to reach out directly to Louise.monkhouse@skyscanner.net