Had pre-assessment, phone screening, and zoom interviews. Interview questions were mainly behavioral and not too difficult as long as you have good examples to provide. Overall experience with the people that I talked with was positive but seemed a bit unorganized. I have applied to a L2 Tech position, but from the zoom interview it turned out to be a L1 position. At the end of the process I got a call, that I haven't been selected for the Technical role, but since the interviews went well, they decided to consider me for a Customer Success role. I sent follow-up emails that have been ignored, tried to call my contact, but my calls have been also ignored. Eventually, I managed to reach a member from the Recruiting team, so I got a callback, where I was informed that none of the people that I interviewed with were selected because There was a problem with the initial assessment, so the applications have been withdrawn for all Customer Service related roles, and on top of that there is a grace period of 6 months to reapply for any positions. (Still did not receive written feedback.) Why haven't they been transparent for the first time? If there was an issue with the assessment, which is obviously not the applicants' fault, why the grace period? Seemed unfair to be honest.