Applied for IT Support position originally through college I attended and received an email a week or so later asking for 1st Skype interview. Interview was basic questions about job at the end of it the HR employee asked if I would be interested in another position and it appealed to my interest more so I decided to continue the process as applying for the Customer Training Professional. They scheduled me for all of the tests online and after I recieved confirmation I passed I had a 2nd Skype interview with a one of the managers in the department I would work in then after that they scheduled me to retake all of the test again with someone watching me. After passing the tests for the 2nd time I had a 3rd Skype interview with another manager in another area of the same department this interview was more laid back and much shorter. After that interview I was scheduled for an onsite interview in the Houston office where I would work. Here I had two seperate interviews about 30 minutes each with managers who where basically another level above the previous ones a had interviewed with. The interviews weren't difficult and I was asked questions around my resume a little bit and then asked what questions I had about the job/company etc. Finally at the end had me take a drug test. Week or two later said that I passed drug test and offered me the job with lowest requested salary. I respectively declined. Whole process took about a month.

After submitting the application, I was asked to complete the aptitude test. It was lengthy and some parts were difficult for me, and I didn't get to finish a couple sections. I was surprised when they followed up with me for an interview, so don't be discouraged by the test! I had 3 interviews total - one with a recruiter, one with a supervisor for the role, and one with a regional manager. Their questions mostly focused on my experience, and I think it helped that I asked a lot of questions to them.