As others have noted, phone, 2 face-to-face, and then a case study. It is a VERY long interview process. Most of the people I met were kind. The case study part is quite an interesting step. I initially valued that part of the interview. With only having a little knowledge of the company and how they manage their business through their website, it is difficult to prove you can manage accounts using their process and expectations. Even though you may have years of experience, good presentation skills, and industry knowledge, it seems they expect you to know how they operate internally. The feedback on my case study was vague and inaccurate when they called to confirm I did not get the job. After spending six weeks of personal time and parking fees, I would expect more than a two-minute phone call and lack of accurate feedback. Still wondering what the real reason was for not being hired.