20 minute phone call followed by onsite interview. This entailed about 30 minutes of interview questions with HR representative and team lead of support team. This was followed by a quick quiz which contained 5 customer emails to which a reply had to be composed for each.

First there was a telephone interview which was based on HR related questions and not technical, then there is a face to face interview in their office followed by a written assessment.After you complete all this they will send confirmation if you are selected or not on your email