I applied on their website directly( I was directed from LinkedIn) and 12 calendar days later I received a call from someone in their recruitment department and had a phone interview. This phone interview came without warning via e-mail. I answered a few questions (apologies as I cannot remember what they were) and the recruiter seemed happy enough with my answers in order to advise that I will be sent a HireVue Interview link. If you do not know what HireVue is, it is a one-way video platform where you record your answers to questions that come up on your screen. You can use a smartphone, laptop, tablet. The three questions I received in the one-way interview were almost or very similar to: a) What would your colleagues say about you? b) Explain how your experience is relevant to this role? c) Describe a difficult situation with a customer and how you resolved it? At the end of the phone interview, I was informed that it would take about 4-5 days to get back to me in regards to the one-way interview. You get two working days to complete the one-way interview and this particular one came with the possibility to re-record your answer one more time, for each question. I submitted the one-way interview in the evening of one day and received an e-mail very early in the next morning saying that the hiring manager has gone forward with another candidate and that is where my application ended. I sent an e-mail kindly asking for feedback, on what I can improve and I have not had a response, almost 17 days later. I do hope my review helps you.