Watched a few You Tube videos and had some props ready as suggested. Instructions are unclear whether you call them or they call you. Waited and no one called. I tried and got no answer. Tried again and they finally answered. I agree with some of the other reviewers that they seemed to want perfection without providing any training. I am an actual teacher and we are used to extending the lesson and talking to our students. I was told that I used too many words. They also want you to use the TPR which, I feel like makes people look slightly ridiculous. I can concede that things like using fewer words makes plenty of sense, having no ESL experience, however, it was not intuitive. Overall I received some helpful feedback, but nothing I received as areas of improvement were things that should have been insurmountable (having a nicer background for the class being one of them, but then was told I did a good job of correcting pronunciation errors, you know the things we are supposed to be doing) I was very disappointed that I was not given the opportunity to take the feedback and try again in a few days with making the corrections.