J'ai postulé en ligne. J'ai passé un entretien chez John Lewis & Partners (Southampton, Angleterre) en oct. 2023
Entretien
Simple (for X’mas temp)! A group interview, where they ask you to make up a plan for a made up event. What would you do, what food and drinks would you serve, what activities would you have going on, how can you target different age groups. Then they give you ten minutes to answer a question about customer service.
Questions d'entretien [1]
Question 1
If a customer wanted to return something what would you ask the customer?
J'ai passé un entretien chez John Lewis & Partners
Entretien
Group interview - asked situational questions about hypothetical customers. It was aimed mainly at sales/customer service skills and identifying customer needs. Lasted about 45 minutes and they were prompt with offers.
Questions d'entretien [1]
Question 1
We were given a fake customer shopping for something and asked how we could best support them - there were about 5 cases.
J'ai passé un entretien chez John Lewis & Partners (Greenhithe, England)
Entretien
Group interview with multiple candidates and assessors going over multiple situational awareness questions and customer services related questions and then being asked questions on our responses. Assessors were mainly department and shop managers
J'ai postulé en ligne. J'ai passé un entretien chez John Lewis & Partners (Southampton, Angleterre)
Entretien
Easy going, group interview was more of a social interview to see how each other would respond to different scenarios and how best to deal with different proposals and real life situations. Full time role in Southampton West Quay Store.