J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez John Lewis & Partners (Milton Keynes, Angleterre)
Entretien
Due to Covid, video interview. Friendly interview, quite straightforward with only 4 questions about customer services. Had a email couple of weeks ago saying that they wont process my application further. Really upset as I've got more than 20 years customer service. Think the fact i'm foreign and nearly 50 years old influenced their decision? I'll never know
Questions d'entretien [1]
Question 1
Describe one time you went above and beyond for a customer.
J'ai passé un entretien chez John Lewis & Partners
Entretien
There is a group exercise and a 1-to-1 interview, which go through your previous experience and a tell me about yourself question. The group exercise is really important in showcasing your team work abilties.
J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre)
Entretien
Basic retail interview. They ask for experience with customer service and examples of when you have worked in a team. They also ask what would you do in … situation
J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre)
Entretien
Group interview. Asked about some scenarios and asked to discuss them in the group. It is a pretty relaxed interview and easy to stand out if you answer the questions first but make sure you let others speak and collaborate with them.
Questions d'entretien [1]
Question 1
what to do when customer wants to know the price of an item but your ipad isn’t working?