Several stages. Online stage included scenarios and questions. Quick reply to confirm progression to group assessment stage where I was interviewed with others and asked questions that would relate to my job. Clear communication regarding expectations of attendance time and business dress. Polite interactions with all staff.

Group Meeting and written interview. Made to sit in a group and discuss scenarios, whilst being observed my managers. Thereafter you had to write answers to different scenarios. The whole process took upto 1 hour. I genuinely believe they prefer a much younger employee whose starting off, not opinionated and someone who wouldn't challenge the Managers even if they are being mistreated. I was a former employee.. I saw nothing had changed in over 10 years

I applied Online directly on the John Lewis website. I was then sent a link to a situational questionnaire. After about 2 weeks I received an invite to a group assessment which included a 1-1 interview. Assessment and interview lasted approx 1.5 hours