Essay on the below topics - 1) Imagine you have a time machine. At what point in history or future would you like to travel and why? 2) Tell us about your customer service philosophy and your thoughts on the greatest challenges in customer service industry today. 3) If someone enters your name into Google, what will they learn about you? 4) Reflect back on your college years, what advice would you give to a fresher? Problem Solving 1) Why are manhole covers circular? 2) A clock rings a bell every 10 min. Another clock rings a bell every 15 min. How frequently will the clocks ring together? 3) There are two iron rods measuring 90 meters and 480 meters. What is the largest ruler with which you can measure both of the rods, using the full length of the ruler in each measurement? 4) There are 9 coins out of which one is defective. The defective coin can weigh either more or less than a normal coin. Using a beam balance or set of scales, what is the minimum number of attempts you can use to find the defective coin? 5) How many gas stations are there in India? How would you determine this? Sequencing Complete the series 1) 5.3, 4.5, 3.7, 2.9, . . . 2) 4, 10, 28, 82, 244, . . . Analytical Reasoning A Passage and questions based on the Passage Technical - Round 1 Using API between two systems depends on? RESTful web services are: What is not mandatory to successfully call a web service? Which is not a HTTP method used in API web services What holds true for API services Technical Round 2 1) The difference between cloud and on-prem 2) telephonic rounds - roles and responsibilities, how to handle customers, application issues, what is SAAS and PAAS, examples of SAAS and PAAS 3) Scenario Based Questions - If a customer's Yahoo mail is not working how will you fix it? - What is more important to a startup business owner? A Salesforce Licence or A simple google sheet? 4) Suppose you are working on a Project and you have completed 80% of the task and suddenly your Manager wants to move you into another Project what will be your approach? and why? 5) Types of CRM and some examples Discussion with the Principal 1) Why do you think that - this is the right opportunity for you? 2) What is your biggest weakness ? & how will you rectify it. 3) Logical thinking question - 3 switches and 3 room with bulb 4) Do you have anything to share which you have kept hidden from us during the process of the interview? 7th Round with the Hiring Manager 1) How fast can you learn the process from the Engineer who is leaving? 2) Will you be available to join Immediately?