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      Blue Cross and Blue Shield of Minnesota

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      Remote Member Experience Representative : entretien chez Blue Cross and Blue Shield of Minnesota

      Question d’entretien chez Blue Cross and Blue Shield of Minnesota

      Entretien pour Remote Member Experience Representative

      How would you handle a difficult call

      Réponse à la question d'entretien

      Utilisateur anonyme

      20 déc. 2022

      I would talk in a calm voice and try to slow the call down. If I could not bring the caller back, I would escalate the call to someone who had more experience to complete the call with the member

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