Question d’entretien chez Serco Group

How do you manage attrition?

Réponse à la question d'entretien

Utilisateur anonyme

8 nov. 2011

Attrition needs to be understood before it can be managed. Is sickness and absence also very high? This suggests over utilisation, poor career development and weak leadership. If not then do a market analysis on market salary and check the variance.